Connect critical services, dependencies, actions, evidence, and assurance
STREAM® Cloud helps utilities and critical-infrastructure resilience teams connect critical services, dependencies, exercises, findings, actions, evidence, and leadership assurance in one configurable workspace.
The critical service resilience challenge
Critical services, dependencies, exercise findings, actions, evidence, and assurance updates often sit across different systems, trackers, folders, and meeting papers. That makes it hard to see whether the work behind service continuity and security of supply is genuinely moving.
Dependency maps can become stale as assets, sites, suppliers, telecoms, OT/IT, people, and power dependencies change. Exercise findings — from tabletop and live exercises, post-incident reviews, and incident lessons — can become slideware rather than owned, evidence-backed actions. Cyber/OT findings can be disconnected from service impact, and supplier dependencies and assurance status can be scattered.
Board, ExCo, regulator, audit, resilience forum, and incident-review packs are often rebuilt manually. Teams need a practical place to connect critical services, dependencies, actions, evidence, and assurance — and to show readiness, red/amber gaps, and review points without starting from a blank slide each time.
What evidence-backed resilience assurance looks like
Moving from scattered services and dependency notes to evidence-backed resilience assurance is about ownership, action follow-through, evidence status, and a current view leaders can trust.
Critical services and dependencies
A structured record of essential services, supporting systems, assets, sites, suppliers, telecoms, OT/IACS, people, and power dependencies — and how they relate.
Named ownership
Owners for critical services, dependencies, actions, and assurance items, with a clear line of accountability across the organisation.
Exercises and scenarios
Findings from tabletop exercises, live exercises, post-incident reviews, and lessons captured as owned, evidence-backed actions rather than slideware.
Action follow-through
Actions with owners, due dates, status, blockers, and history so leaders can see whether resilience work is genuinely moving.
Evidence status
Source material captured against critical services, dependencies, exercises, and actions — with visible evidence status and closure quality.
Cyber and OT findings linked to services
Cyber/OT findings connected to the critical services and dependencies they could affect, rather than sitting in isolation from service impact.
Supplier dependency visibility
Supplier dependencies and assurance status sit alongside the services they support — not scattered across trackers, folders, and papers.
Board, ExCo, and regulator assurance
Concise views for leadership, resilience forums, audit committees, and regulator updates — with the detail behind the summary available on request.
How STREAM® Cloud helps
STREAM® Cloud gives resilience teams practical structure for the work behind critical service assurance — structured records, registers, dashboards, and an audit history of what has changed.
Structured records and configurable record types for critical services, dependencies, exercises, findings, actions, evidence, suppliers, and assurance items
Configurable fields, with mandatory fields where required, so each register captures what your resilience programme actually needs
Registers and linked records that connect critical services to dependencies, exercises to findings, and findings to owned actions and evidence
Search across structured data so teams can find the right service, dependency, finding, or action quickly
Dashboards and reports that update as data is entered, giving leaders a current view rather than a stale one
Exports for resilience forums, board, ExCo, audit, and regulator update packs
Permissions and controlled visibility so route, asset, supplier, OT, and corporate teams see what is relevant to them
Audit history of changes to support oversight, scrutiny, and accountability
Action tracking with owners, due dates, status, blockers, and evidence trails
A guided product walkthrough so teams can see how the model fits their operating environment
STREAM® Cloud is not an outage-management system, SCADA platform, EAM/CMMS, SIEM, incident-command tool, automated dependency-discovery tool, external supplier portal, workflow automation engine, predictive analytics product, AI recommendation system, or compliance guarantee.
Related solution areas: Cyber GRC, Third Party Risk Management, and Continuous Control Monitoring.
Resilience, risk, and assurance teams in utilities and critical infrastructure
- Operational Resilience Managers
- Heads of Risk & Resilience
- Critical Infrastructure Assurance Leads
- Business continuity and resilience leads
- Emergency planning managers
- OT/cyber resilience leads
- Security of supply leads
- Asset resilience managers
- Regulatory assurance managers
- Supplier and procurement risk leads
Teams responsible for service continuity, security of supply, dependency visibility, exercise follow-through, supplier assurance, and the evidence trail behind resilience — accountable for keeping board, ExCo, and regulator updates current.
When STREAM® Classic may be needed
STREAM® Cloud is the right starting point for most resilience teams. Some organisations later need capabilities that sit in STREAM® Classic.
STREAM® Classic is the pathway for:
- Configurable automations
- Messaging and alerting
- APIs
- Advanced modelling
- Quantitative analysis
- Complex data sets
- Enterprise-scale cyber GRC
Foundation
Built on STREAM® Cloud
Structured records, configurable record types and fields, registers, linked records, search, dashboards, exports, permissions, audit history, action tracking, evidence, and controlled visibility — the foundations resilience teams need to connect critical services, dependencies, actions, evidence, and assurance.
See how STREAM® Cloud supports critical service resilience assurance
Walk through how your team could connect critical services, dependencies, actions, evidence, and assurance reporting in one configurable workspace.