Vendor Risk Management

Achieve visibility and assurance of vendor performance and understand third-party risks to minimise the potential for business disruption

Improve decision-making on vendors using risk assessments and compliance evidence to gain maximum value from each third-party

Gain confidence that all relevant third-party information is accurate, up to date and managed consistently across the organisation 


Client Challenges:

Vendor management is needed to manage the risk of vendors disrupting your organisation or having a negative impact on your business performance. Implementing a vendor risk management tool allows organisations to identify, assess, treat and monitor third party risks allowing organisations to recognise and address the third parties presenting the greatest risks. Organisations must ensure that third parties have the correct permissions to your internal systems and any personal data such as payment card information that you may hold, and comply with agreed policies and standards.  Failure to do so can result in data breaches and substantial business repercussions. 

A major challenge faced by organisations is in ensuring that they have oversight of their third parties, including risks related to critical and sensitive products, services, processes, data and access.  This can be achieved by: 
  • Appropriate contract management with a repository of risk and compliance data which can be easily monitored, updated, analysed and reported
  • Continuous monitoring of risks and the effectiveness of mitigating controls with periodic review of risk exceptions 
  • Identifying weak or missing controls, raising and tracking remediating action plans 
  • Monitoring third party performance and ensuring information is accurate and up to date 
  • Incident management processes to respond to data breaches or other critical disruptions involving vendors.

Tools such as STREAM can achieve all of the above, providing a centralised solution to consistently monitor all third party risks.


  • Configure a standard list of risks, key risk indicators, policies, standards, controls and key control indicators for each class of third party
  • See whether the third-party risk is within appetite and accept or reject and update risk assessments on the basis or third-party performance and compliance
  • View third-party compliance against contractual, legal and regulatory requirements 
  • Produce multiple reports showing history and trends by third party, grouping of third parties and across the entire supply chain 
  • Log incidents and near-misses involving suppliers and raise, allocate and monitor remedial actions

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