Implementation and configuration services are available to help to set up STREAM to match your specific requirements. This can include importing your own content, such as control frameworks and threat lists, uploading legacy data from spreadsheets and other databases, creating interfaces with external data sources and customized workflow and reporting.
Our integration services will help you automate the flow of data to and from STREAM. Cyber security data may be fed into STREAM from a wide range of operational data sources such as penetration testing tools, vulnerability scanners, issue tracking software, IT service management systems, configuration management databases or digital footprint monitoring services. Automations can also be implemented to assist with the triage, analysis and aggregation of incoming data. After risk assessment and corrective action planning, key performance indicators in STREAM may then be made available on-demand to reporting systems such as Business Intelligence (BI) suites or web-based collaborative platforms.
If you need to contact the Help Desk please use firstname.lastname@example.org or call us on +44 (0) 20 7297 2086. If you do telephone the help desk, please send an email as well which will be captured by our ticketing system. We will respond to your requests for help by email, telephone, suggesting a web meeting or other means as appropriate.
We will notify you when new software releases are available. For SaaS users, we will agree a time for upgrading your service. For On-premise users we will make the upgrade pack (including software installer, documentation and data migration scripts) available for you to download.