This page contains the following:

 ·         Terms and conditions of website usage

 ·         Returns policy for products purchased from this website

 ·         Customer service contact information

 ·         Disclaimer

 ·         Copyright

 ·         Privacy policy

 
Terms and Conditions of Website Usage

Welcome to our website.  If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Acuity Risk Management’s relationship with you in relation to this website.

The term “Acuity Risk Management LLP” or “Acuity Risk Management” or “Acuity” or or “us” or “we” refers to the owner of the website whose registered office is 33 Cavendish Square, London, W1G 0PW, United Kingdom.  Our company registration number is OC314841.  The term “you” refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose.  You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable.  It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us.  This material includes, but is not limited to, the design, layout, look, appearance and graphics.  Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

Unauthorised use of this website may give to a claim for damages and/or be a criminal offence.

From time to time this website may also include links to other websites.  These links are provided for your convenience to provide further information.  They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

You may not create a link to this website from another website or document without Acuity Risk Management’s prior written consent, which will not be unreasonably withheld.

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England.


Returns Policy for Products Purchased from this Website

Our obligations in relation to refunds, where applicable, are described in the Licence Agreement which you accepted prior to downloading your product from the Store.  Please refer to the Licence Agreement or Contact Us. 


Customer Service Contact Information

If you have any questions about our privacy policy, returns policy, product availability etc. please contact us at 33 Cavendish Square, London,  W1G 0PW, United Kingdom, marked for the attention of Simon Marvell.  Email.simon.marvell@acuityrm.com, replies can be expected within 48 hours. Tel. +44 (0) 20 7297 2086 (Monday - Friday, 09.00 - 17.30 GMT, excluding public holidays).


Disclaimer

The information contained in this website is for general information purposes only.  The information is provided by Acuity Risk Management and whilst we endeavour to keep the information up-to-date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose.  Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of or in connection with the use of this website.

Through this website you are able to link to other websites which are not under the control of Acuity Risk Management.  We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly.  However, Acuity Risk Management takes no responsibility for and will not be liable for the website being temporarily unavailable due to technical issues beyond our control.


Copyright

This website and its content is copyright of Acuity Risk Management - © Acuity Risk Management 2019. All rights reserved.

Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:

You may print or download to a local hard disk extracts for your personal and non-commercial use only

You may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material

You may not, except with our express written permission, distribute or commercially exploit the content.  Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

 


Privacy Policy

 ·         Information Collection and Use

We collect information from our visitors when they register on our website or subscribe to an interest group.   We also collect data from our visitors so that we can customise our services in accordance with their preferences. We do not store any financial details (credit or debit card numbers) of users of this website.  Acuity Risk Management LLP is the sole owner of the personal information collected from this site.

 

 ·         Sharing and Usage

We will never share, sell or rent individual personal information without your advance permission or unless ordered by a court of law.  Information submitted to us is only available to employees or partners managing this information for purposes of contacting you in response to your request for information.

 

 ·         Information Requests

In order to receive some information, visitors may be asked to complete an online registration form.  During registration a visitor is required to give contact information (such as name and email address).  This information is used to contact the visitor about the services on our site for which they have expressed interest. 

 

 ·         Why did you receive an email from us?

If you received a mailing from us then your email address is either (a) listed with us as someone who has expressly shared this address for the purpose of receiving information in the future ("opt-in"), or (b) you have registered or purchased or otherwise have an existing relationship with us.  We respect your time and attention by controlling the frequency of our mailings.

 

 ·         How can you stop receiving email from us?

Each email sent contains an easy way for you to cease receiving email from us, or to change your expressed interests.  If you wish to do this, simply follow the instructions at the end of any email.

 

 ·         Log Files

We use IP addresses to analyse trends, administer the site, track visitors’ movements, and gather broad demographic information for aggregate use.

 

 ·         Links

This web site contains links to other sites.  Please be aware that Acuity Risk Management LLP is not responsible for the privacy practices of such other sites.  We encourage our visitors to be aware when they leave our site and to read the privacy statements of these third party sites.  This privacy statement applies solely to information collected by this Website.

 

 ·         Surveys

From time-to-time our site requests information from visitors via surveys.  Participation in these surveys is completely voluntary and the user therefore has a choice whether or not to disclose any information requested.  Information requested may include contact information (such as name and delivery address) and other demographic information.  Survey information will be used for purposes of monitoring or improving the functionality of the site.

 

 ·         Security

This website takes every precaution to protect our visitors’ information.  When visitors submit sensitive information via the website, your information is protected both online and off-line.

 

 ·         Notification of Changes

If we decide to change our privacy policy, we will post those changes in our News area so our visitors are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.  If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify visitors by way of an email. Visitors will have a choice as to whether or not we use their information in this different manner.  We will use information in accordance with the privacy policy under which the information was collected. If you have any questions about the security and privacy of your data at our website.

Onsite or web training needed?

Please contact us to discuss your requirements.