A good incident management program minimizes damage from events proportionate to a business’s loss tolerance. Such a program involves tracking, treating and resolving incidents, as well as learning from actual events. Cumulatively, these actions help inform the risk management process and prevent recurrences.
Disruption from events is minimized.
Losses from events are tolerable.
Impact and frequency of events is reduced.
Understanding and management of risk improves.
Unforeseen incidents disrupt normal business operations and can have a long-lasting reputational and financial impact on your business. Many organizations still manage incidents through Excel spreadsheets, and consequently they lack the ability to correlate incidents with controls, risks and other events. STREAM allows for integrated incident management across the business, empowering users to react quickly and effectively when events occur and limit disruptions.